Please understand: Due to the cosmeceutical nature of these products, all PEEL sales are final. *Glominerals brand make-up and all Copper Peptide Products are also a final sale. *Most products are available in sample sizes if you are just in the "testing market". Samples will not be refundable. Just as a medication could not be returned and resold at a pharmacy, our products could not maintain their quality guarantee if they were opened and resold. Most products take at least 60 days to start showing measurable results, and all products must be given time to work. If you have purchased a product in error, or are unhappy with your purchase, you must call us within 30 days to discuss arrangements. Chemical peels are FINAL SALES. No returns will ever be accepted without prior authorization from a Platinum Employee Manager. You will be given a "Return Authorization Number" to apply to your package for your return/exchange to be processed. A 15% restocking fee will apply.